у меня есть стандартный сервер 2008 R2 (на VMware), который застрял без возможности обновления.
Поведение:
Обновление Windows не удается проверить наличие новых обновлений с кодом ошибки 8000FFFF.
При перезагрузке сервер пытается настроить обновления. Перезагружается на экран входа в систему, затем перезагружается второй раз. В этот момент он пытается настроить обновления (останавливается на 35%), а затем отображает ошибку «Ошибка при установке обновлений. Отмена изменений». затем мы попадаем на экран входа в систему.
Я не могу запустить "sfc / scannow", я получаю сообщение об ошибке:
There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again
Я запустил средство проверки готовности системы к обновлению с этой веб-страницы: https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness CheckSUR.log:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-05-14 15:49
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 4557
No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
Я попытался удалить файлы из% windir / SoftwareDistribution / Download & DataStore. Я попытался остановить и запустить (подтвержденный автоматический отложенный запуск) BITS, Windows Installer и Windows Update.
Я попытался удалить ключи реестра: HKLM / Software / Microsoft / Windows / CurrentVersion / WindowsUpdate HKCU / Software / Microsoft / Windows / CurrentVersion / WindowsUpdate
Кажется, ничего не работает. Я все еще получаю ошибку 8000FFFF и постоянную попытку установить какое-то фантомное обновление, которого не существует, и дважды перезагружается, а затем возвращается.
Любая помощь будет принята с благодарностью! Заранее спасибо.
Содержание последнего журнала cbs:
2019-05-16 15:12:07, Info CBS Starting TrustedInstaller initialization.
2019-05-16 15:12:07, Info CBS Loaded Servicing Stack v6.1.7601.23505 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\cbscore.dll
2019-05-16 15:12:07, Info CSI 00000001@2019/5/16:19:12:07.217 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee6caeb5d @0x7fee6f69b6d @0x7fee6f3358f @0xff12e97c @0xff12d799 @0xff12db2f)
2019-05-16 15:12:07, Info CBS Could not load SrClient DLL from path: SrClient.dll. Continuing without system restore points.
2019-05-16 15:12:07, Info CSI 00000002@2019/5/16:19:12:07.217 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee6caeb5d @0x7fee6fb6ade @0x7fee6f82984 @0x7fee6f33665 @0xff12e97c @0xff12d799)
2019-05-16 15:12:07, Info CSI 00000003@2019/5/16:19:12:07.217 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee6caeb5d @0x7fefae18728 @0x7fefae18856 @0xff12e474 @0xff12d7de @0xff12db2f)
2019-05-16 15:12:07, Info CBS Ending TrustedInstaller initialization.
2019-05-16 15:12:07, Info CBS Starting the TrustedInstaller main loop.
2019-05-16 15:12:07, Info CBS TrustedInstaller service starts successfully.
2019-05-16 15:12:07, Info CBS SQM: Initializing online with Windows opt-in: False
2019-05-16 15:12:07, Info CBS SQM: Cleaning up report files older than 10 days.
2019-05-16 15:12:07, Info CBS SQM: Requesting upload of all unsent reports.
2019-05-16 15:12:07, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2019-05-16 15:12:07, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2019-05-16 15:12:07, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2019-05-16 15:12:07, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2019-05-16 15:12:07, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2019-05-16 15:12:07, Info CBS NonStart: Checking to ensure startup processing was not required.
2019-05-16 15:12:07, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xcbfe30
2019-05-16 15:12:07, Info CBS NonStart: Startup processing is required unexpectedly, scheduled Trusted Installer for auto-start again. [HRESULT = 0x00000000 - S_OK]
2019-05-16 15:12:07, Info CBS Reboot mark refs incremented to: 1
2019-05-16 15:12:08, Info CBS Startup processing thread terminated normally
2019-05-16 15:12:10, Info CSI 00000005 CSI Store 2829040 (0x00000000002b2af0) initialized
2019-05-16 15:12:10, Info CBS Session: 30739483_1119829871 initialized by client WindowsUpdateAgent.
2019-05-16 15:12:10, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386, Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-05-16 15:12:10, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded
2019-05-16 15:12:10, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed
2019-05-16 15:12:10, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, disposition state from detectParent: Installed
2019-05-16 15:12:10, Info CBS Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, applicable state: Installed
2019-05-16 15:12:10, Info CSI 00000006 Transaction merge required, do-not-merge flag passed.
2019-05-16 15:12:10, Info CSI 00000007@2019/5/16:19:12:10.093 CSI Transaction @0x23df40 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.30739483_1119829871:1/"
2019-05-16 15:12:10, Error CSI 00000008 (F) Primitive operations failed to complete, cannot begin another transaction[gle=0x80004005]
2019-05-16 15:12:10, Error CSI 00000009 (F) E_UNEXPECTED #158# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
2019-05-16 15:12:10, Error CSI 0000000a@2019/5/16:19:12:10.093 (F) d:\w7rtm\base\wcp\componentstore\com\store.cpp(4450): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]
2019-05-16 15:12:10, Error CSI 0000000b (F) E_UNEXPECTED #156# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_Analyze(Flags = 1, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL, disp = 0)[gle=0x8000ffff]
2019-05-16 15:12:10, Info CBS Failed to get transaction analysis. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to get inventory. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CSI 0000000c@2019/5/16:19:12:10.734 CSI Transaction @0x23df40 destroyed
2019-05-16 15:12:10, Info CBS Failed to get inventory [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to load current component state [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to find or add the component family [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to evaluate self update [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to evaluate non detect parent update [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to evaluate non parent [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS failed to evaluate single applicability [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to evaluate applicability [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Info CBS Failed to get applicability on updates [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:10, Error CBS Failed to call external evaluate applicability on package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Update: ActiveX-64and32 [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:12:13, Info CBS Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20190516191207.cab.
2019-05-16 15:32:39, Info CBS Session: 30739486_527875020 initialized by client DISM Package Manager Provider.
2019-05-16 15:40:15, Info CBS Session: 30739487_796970224 initialized by client WindowsUpdateAgent.
2019-05-16 15:40:15, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386, Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-05-16 15:40:15, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded
2019-05-16 15:40:15, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed
2019-05-16 15:40:15, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, disposition state from detectParent: Installed
2019-05-16 15:40:15, Info CBS Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, applicable state: Installed
2019-05-16 15:40:15, Info CSI 0000000d Transaction merge required, do-not-merge flag passed.
2019-05-16 15:40:15, Info CSI 0000000e@2019/5/16:19:40:15.778 CSI Transaction @0x23df40 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [25]"TI5.30739487_796970224:1/"
2019-05-16 15:40:15, Error CSI 0000000f (F) Primitive operations failed to complete, cannot begin another transaction[gle=0x80004005]
2019-05-16 15:40:15, Error CSI 00000010 (F) E_UNEXPECTED #193# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
2019-05-16 15:40:15, Error CSI 00000011@2019/5/16:19:40:15.794 (F) d:\w7rtm\base\wcp\componentstore\com\store.cpp(4450): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]
2019-05-16 15:40:15, Error CSI 00000012 (F) E_UNEXPECTED #191# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_Analyze(Flags = 1, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL, disp = 0)[gle=0x8000ffff]
2019-05-16 15:40:15, Info CBS Failed to get transaction analysis. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to get inventory. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CSI 00000013@2019/5/16:19:40:15.981 CSI Transaction @0x23df40 destroyed
2019-05-16 15:40:15, Info CBS Failed to get inventory [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to load current component state [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to find or add the component family [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to evaluate self update [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to evaluate non detect parent update [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to evaluate non parent [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS failed to evaluate single applicability [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to evaluate applicability [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Info CBS Failed to get applicability on updates [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:40:15, Error CBS Failed to call external evaluate applicability on package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Update: ActiveX-64and32 [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Session: 30739489_3255608018 initialized by client WindowsUpdateAgent.
2019-05-16 15:58:40, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386, Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-05-16 15:58:40, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded
2019-05-16 15:58:40, Info CBS Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed
2019-05-16 15:58:40, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, disposition state from detectParent: Installed
2019-05-16 15:58:40, Info CBS Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, applicable state: Installed
2019-05-16 15:58:40, Info CSI 00000014 Transaction merge required, do-not-merge flag passed.
2019-05-16 15:58:40, Info CSI 00000015@2019/5/16:19:58:40.635 CSI Transaction @0x23df40 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.30739489_3255608018:1/"
2019-05-16 15:58:40, Error CSI 00000016 (F) Primitive operations failed to complete, cannot begin another transaction[gle=0x80004005]
2019-05-16 15:58:40, Error CSI 00000017 (F) E_UNEXPECTED #228# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
2019-05-16 15:58:40, Error CSI 00000018@2019/5/16:19:58:40.635 (F) d:\w7rtm\base\wcp\componentstore\com\store.cpp(4450): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]
2019-05-16 15:58:40, Error CSI 00000019 (F) E_UNEXPECTED #226# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_Analyze(Flags = 1, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL, disp = 0)[gle=0x8000ffff]
2019-05-16 15:58:40, Info CBS Failed to get transaction analysis. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to get inventory. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CSI 0000001a@2019/5/16:19:58:40.792 CSI Transaction @0x23df40 destroyed
2019-05-16 15:58:40, Info CBS Failed to get inventory [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to load current component state [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to find or add the component family [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to evaluate self update [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to evaluate non detect parent update [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to evaluate non parent [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS failed to evaluate single applicability [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to evaluate applicability [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Info CBS Failed to get applicability on updates [HRESULT = 0x8000ffff - Unknown Error]
2019-05-16 15:58:40, Error CBS Failed to call external evaluate applicability on package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Update: ActiveX-64and32 [HRESULT = 0x8000ffff - Unknown Error]